ENHANCING NORWICH-CAMBRIDGE

1. Norwich-Cambridge is a well run and increasingly popular train service. The trains need deep and frequent cleaning. Internal train doors should be made to work properly or locked out of use in the open position.

2. No passenger should normally have to stand for more than  20 minutes, even when the London to Norwich route is closed.

4. Norwich-Cambridge trains are about ten minutes slower than when they were introduced, slower than some connecting services, possibly changing perceptions. An advertised and dependable 75 minutes would be a step in the right direction.

5. There have been serious problems for passengers during engineering blockades. All passengers between Norwich and Cambridge should be advised to travel via Stowmarket on these all-to-frequent occasions.

6. In the longer term, Norfolk County Council and Norfolk MPs would like half-hourly service between Norwich and Cambridge. We believe that any additional taxpayer funded trains should be prioritised on value for money.

7. We want any serious study of going half-hourly:

• to evaluate the benefits, costs, revenue and practicality of through trains from and to London Kings Cross and/or Oxford and/or Stansted Airport and/or Great Yarmouth
• to examine various combinations of journey time and stopping pattern to determine the best value, while maintaining hourly Cambridge trains from and to Attleborough, Brandon, Thetford and Wymondham

Spring 2012